Help centre

Guides and answers

Everything you need to set up your organisation, invite your team and start delivering with Taskmei.

Get started in six steps

  1. Create your organisation

    Sign up with your organisation name, your name and a work email. You become the organisation's Admin.

  2. Verify your email

    Open the verification link we email you, then sign in.

  3. Create your first project

    Choose Scrum for sprints, Kanban for continuous flow, or Hybrid for both. You can customise board columns later.

  4. Invite your team

    Invite people by email with the right role. Each person only sees the projects you add them to.

  5. Build the backlog

    Add items by hand, import them from Excel, or generate stories, bugs and spikes with AI after adding a provider key in AI settings.

  6. Start delivering

    Plan your first sprint or start pulling cards across the Kanban board. Dashboards fill in as work moves.

Guides by role

Admins

Manage users and roles, add AI provider keys, request plan upgrades and keep an eye on usage.

Product owners

Own the backlog: rank it, generate and refine stories with AI, and plan sprints with the team.

Project and program managers

Track projects, risks, releases and weekly reports, and group projects into programs and portfolios.

Scrum masters

Run sprints, watch sprint health, remove blockers and close sprints with a retrospective note.

Team members

Work from My Tasks and the boards, update status, break work into subtasks and comment.

Executives and viewers

Follow portfolio health, earned value and top risks from read-only dashboards.

How do I reset my password?

Ask your organisation admin. Admins can reset a member's password from user administration.

What happens to unfinished work when a sprint closes?

Unfinished items go back to the product backlog automatically, and the sprint's velocity and completion rate are saved.

How do I switch a project between Scrum and Kanban?

Edit the project and change its methodology. The board columns reset to the defaults for the new methodology.

How do I use AI without platform credits?

Add your own OpenAI, Gemini or Claude key in Admin → AI settings. It works on every plan.

Can I control which emails I receive?

Yes. Open your profile and switch each notification type on or off; changes save immediately.

How do I get more users or projects?

An admin can request an upgrade from Plans & Pricing inside the app and follow its status there.

Run your next sprint in Taskmei

Free plan for small teams. Scrum, Kanban and Hybrid boards, AI-drafted backlogs and live delivery dashboards.