Free template

User Story Template

Write user stories in the As a / I want / So that format, with acceptance criteria, estimates and priority.

User Story Template preview with example rows
IDAs a…I want…So that…Acceptance criteriaStory pointsPriorityNotes
US-01customer who forgot my passwordto request a reset link by emailI can get back into my account without contacting supportLink arrives within 2 min; same confirmation for unknown emails; link is single-use5HighSecurity review needed
US-02customerto save items in my cart as a guestI don't lose them before I sign upCart kept for 30 days on the same device; merged on sign-up5Medium
US-03finance managerto export the monthly report to PDFI can share it with the boardPDF matches on-screen totals; includes company logo and date3MediumUse existing report layout
US-04support agentto see a customer's recent orders on their profileI can answer questions fasterLast 10 orders shown with status; loads in under 2 seconds3High

Example rows shown. The download includes extra blank rows ready for your team.

How to use this template

  1. Name the user. Use a specific role or persona rather than 'user', for example 'support agent' or 'first-time customer'.
  2. Describe the goal, not the solution. Write what the person wants to do, leaving the implementation to the team.
  3. Explain the benefit. The 'so that' clause is what lets the product owner prioritise the story.
  4. Add 3–5 acceptance criteria. Make each one testable and include the important edge cases.
  5. Estimate together. Estimate story points as a team during refinement, then set priority.

Tips

  • Check each story against INVEST: Independent, Negotiable, Valuable, Estimable, Small, Testable.
  • If you have more than five acceptance criteria, consider splitting the story.
  • Use our free AI user story generator to draft a first version.

Run it as a live board instead

Spreadsheets go out of date the moment the sprint starts. In Taskmei the same information lives on a live board: backlog items, sprints, risks and Definition of Done stay current and feed dashboards automatically. Use this template in Taskmei on the free plan.

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